Monday, July 30, 2012
First-Time Shoppers
To help guide you through the purchasing process, we have created step-by-step instructions, suitable for domestic and international purchases. We currently ship to all countries outside the African continent. We encourage you to print this page and keep it beside you, especially if this is a first-time purchase.
Friday, July 20, 2012
How the Internet Works | Handbook of Family Advice
Just wanted to give you a taste of one of our newsletters. Each time we publish one, we try to feature top Christian resources and include some meaningful quotes, plus a how-to video which we hope you'll find useful. Additionally, we provide a calendar look at upcoming free Bible story lessons so parents and teachers can plan ahead.
Swiss Valley Christian Bookstore is the home of Children's Chapel free Bible stories. You'll find subscription instructions in the newsletter that follows. Please help us spread the word so we can get these Bible stories out to as many people as possible.
In today's newsletter, we have pointed out some great resources especially designed for ministers' wives. You can be a great blessing to someone by passing this newsletter along to a friend.
To stay plugged into what's new and keep on top of great Christian resources for your family, church or school, be sure to sign up for our free newsletter.
Swiss Valley Christian Bookstore is the home of Children's Chapel free Bible stories. You'll find subscription instructions in the newsletter that follows. Please help us spread the word so we can get these Bible stories out to as many people as possible.
In today's newsletter, we have pointed out some great resources especially designed for ministers' wives. You can be a great blessing to someone by passing this newsletter along to a friend.
To stay plugged into what's new and keep on top of great Christian resources for your family, church or school, be sure to sign up for our free newsletter.
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Especially for Ministers' Wives
A minister's wife called me one day, searching for Christian
resources designed specifically for pastors' wives or ministry wives.
She saw so many materials out there for pastors and Christians in
general but found it really hard to find something helpful especially
for her position in ministry. That prompted me to take the time to put together a list.
I pray you find something here that directly ministers to you.
I pray you find something here that directly ministers to you.
Tuesday, July 10, 2012
Going the second mile
I had a call today from a customer, searching for some pretty hard-to-find items. First of all, he was surprised anybody even answered the phone and figured he'd just get a recording and have to leave a voicemail message.
He told me he'd called a number of stores but many didn't even answer the phone. When they did, he found no one willing to help him. When someone did answer the phone, they just quickly said, "I'm sorry. We don't have that" and hung up like they were in a big hurry to get off the phone. So much for the kind of "customer service" commonly available nowadays.
When I patiently listened to what he needed and even offered to look elsewhere, doing my best to find what he needed if I couldn't find what he needed in stock, he was shocked. He was amazed I was willing to go the second mile, amazed I would even spend time listening to him.
As I told him—and I'll say it here again—this is a ministry to me. That's why I try to do my level best to help each customer. So how may I help YOU?
Feel free to send inquiries to barbara@swissvalleydiscount.com and I will do my best to help. Or give me a call at 440-941-1008 Monday through Saturday, from 10 a.m. to 10 p.m. (Wednesday 10 a.m. to 5 p.m.), and I'll do my best to answer questions and help you in every way I can.
He told me he'd called a number of stores but many didn't even answer the phone. When they did, he found no one willing to help him. When someone did answer the phone, they just quickly said, "I'm sorry. We don't have that" and hung up like they were in a big hurry to get off the phone. So much for the kind of "customer service" commonly available nowadays.
When I patiently listened to what he needed and even offered to look elsewhere, doing my best to find what he needed if I couldn't find what he needed in stock, he was shocked. He was amazed I was willing to go the second mile, amazed I would even spend time listening to him.
As I told him—and I'll say it here again—this is a ministry to me. That's why I try to do my level best to help each customer. So how may I help YOU?
Feel free to send inquiries to barbara@swissvalleydiscount.com and I will do my best to help. Or give me a call at 440-941-1008 Monday through Saturday, from 10 a.m. to 10 p.m. (Wednesday 10 a.m. to 5 p.m.), and I'll do my best to answer questions and help you in every way I can.
Wednesday, July 4, 2012
Our Beginnings
Swiss Valley Christian Bookstore opened its online shopping portals on August 31, 2003, as an outreach of The Missing Link, Inc., its parent organization, linking troubled youth and adults with
life-changing programs since 1983, from their headquarters in Cleveland, Ohio USA.
Chaplain Mario, its founder and president, was converted to Christianity through the power of the printed page entitled The Cross and the Switchblade by David Wilkerson. That book sent him on a journey toward Christ and deliverance from nine long years of alcohol addiction.
Today we serve side-by-side in prison and Internet ministry.
Swiss Valley Christian Bookstore is one more additional way we can point hungry hearts to Christian books that change lives and music that restores the soul.
We deeply appreciate your patronage!
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